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  • Negative stars if I could! This place is your typical high pressure / lying tactics. DO NOT BELIEVE THEIR ONLINE PRICING! They list cars with rebates most people dont qualify for. I went in to learn about the challenger because I was thinking of buying a Camaro. I had never test drove a challenger and wanted to compare. I fell in love with the 100 year anniversary edition and tried to work out a deal. Downpayment and the monthly were out of my budget so I had to walk. This is were it gets pretty funny. Sales associate (Scott) tells me that the deal they are offering is only good today. If I walk then its not good tomorrow. Im not sure where in sales training, threatening a customer is a positive tactic. I tell him so be it and I walk. I go back the next day because I really did love the car however I had done some homework. The price of the car was 5k less on their website than what they offered me on my lease deal, furthermore they didnt mention any of the lease incentives on dodge.com. I go in and the place is a mad house. Probably because they keep telling people that the deals are only good by the end of the month, it was March 31st. They are so busy that no one can help me. Scott is with another customer so he brings over his "Manager". The manager tells me that its my lucky day because they will honor the deal from yesterday! Once I tell him all the info I have and the incentives they didnt offer, he changed his attitude very quickly. Basically told me I dont qualify for those. That this was the best they could do. Before going I had spoken to someone at Autonation dodge and they had told me they may be able to get the car at Tempe Dodge. I told the manager that due to their awful service and the awful experience I was going to go to another dealer to see if they can get me that car. He tells me "Well Im not going to give that car up". Not sure what world this dealership lives in, but I cant imagine forcing customers to buy cars works very well. The whole time all they kept saying was how much money they were losing on the deal they offered me and that they needed the sale because they were so far from hitting their goals. Im sure most of that were lies. I walked out from there and headed to Autonation since Ive heard they have much better service. They couldnt get me the exact car I wanted but we did find one that worked. They even went to York Dodge to get it. I got the same 100 year anniversary Challenger for 2k less down and $100 less on my monthly payment. Run from this place as fast as you can. What a joke.
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