I get that there can be miscommunication over the drive thru window but come on now.. We're ASKING a question, stop assuming we're ordering, especially when we preface our question with "I have a question." We asked if they had the meal that comes with 2 mcmuffins. She put in an order for 2 sandwiches only. We say no that's not what we want to order we want to know if you have the meal. She takes it off and adds milk instead. Frustrated, we just ordered two number 2s with orange juice.
No apologies for the miscommunication she just gives a total and stops talking. We had to wait til we got to her to find out of she got the order correct (no milk or any other random items). All was fine but her attitude was not. we could not wait to move on to the next window. But alas, the car in front was waiting for their order for forever!
We finally make it to the food window and I tell my bf to ask for ketchup. Window opens and lady serving us our bags was nice and at least days good morning. But then she hands us our bag and our drinks and says no straws (for our orange juices) and closes the window. We could barely say "ketchup please!" Thank god she heard as the window was closing.
WTF store #22506. McDonald's, this is UNSATISFACTORY. No straws (and heard the cashier tell another customer that there were no frappes), bad attitude and horrible service! From all the reviews I've read for this location your management needs to step it up. I know I will take my business elsewhere than this establishment.. Next time I'll just hit up Winchells next door.