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| - KGB - Poor Service, High Prices, OK Food
My July 2010 meal at Kerry's Gourmet Burgers (KGB) was a large disappointment because the service was poor, food was only OK, price was too high, and the KGB would not honor a valid 2-for-1 coupon. Our waitress ignored us for ten minutes even though it was not busy. Eventually, we flagged down another waiter who took our order after checking with our waitress to verify it was OK to takeover her table.
We ordered two bacon cheeseburgers, two sodas, and a large onion ring for over $30. The food was better than McDonalds but not as good as quality burger chains, including Five-Guys and FatBurger.
According to the waiter, KGB management would not honor the KGB "buy two burgers for the price of one burger" coupon that Harrah's provided us just hours earlier during our check-in, because the KGB management wanted to limit the coupon to just specialty burgers though the coupon did not state any burger type restriction.
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