Im so sad that my experience wasn't at all the same as all my fellow Yelpers. For starters, they were only in my house for 1 hour and 45 minutes. For $189 that seems a little ridiculous. If everything was clean I would have no reason to complain about the time they were here but a lot was left to be desired. They did not sweep in my master bathroom so my assumption is they didn't mop either. So I'm not really sure they did. My toilet and shower is clean but I could have done that. I'm 9 months pregnant and really was avoiding floors and baseboards so I didn't have bend over but they didn't do those. Also, the day before, they tried to reschedule me, which I was open to, but I wasn't available on the day they suggested, so it's possible they were in a rush because they had a different job to go to.