The food is good. We always get one of the following: bean & cheese burrito, California carne asada burrito, and carne asada fries. Only once have I had an issue with quality of food.
However, the staff has a serious attitude problem. I dread going in when there is "the woman" at the register. She always has a scowl on her face and treats us like were are the dirt beneath her feet and she's doing us a favor by taking our order. It definitely takes their rating down in my mind.