Sales associates at this location have the mentality that since they work for such a high caliber fashion house such as Hermès, they are next to gods and are curing cancer. I went in today inquiring about a few small leather goods that I saw on their site, I was not greeted, looked at or helped in any way. The security guy didn't even acknowledge my existence in there. I stood around waiting to see if I would eventually be helped, but sadly I wasn't. Maybe I didn't look like I belonged in there (though I was wearing my Chanel Double Flap bag) I was so frustrated that I just walked out. They lost a potential customer, one whom is considering investing in a Birkin soon. oh well, I'll go the Bellagio from now on.