I was excited to see Carolina's in my area!
But unfortunately my excitement was met with a mediocre experience.
First, I called in to order and I had some questions because usually I get the chorizo burrito but I had a taste for something else tonight so.... asked if the taco salad was good the kid on the phone said "I don't know..." I said was it popular he said "I mean sometimes people order it" then I was like okay forget that... what's in the chicken burrito, he responded "I wouldn't know.... do you want me to find out?" I was like "uhhh yessss...?" Fast forward, I placed my order, showed up, paid. As I'm waiting I get my salsa, sit with my boyfriend, we shared a laugh and the kid that placed my order walked over and said "your order is on the counter"... (the counter that was about 10ft away)...
AGAIN: He WALKED to the table 10 FEET away and told my my order was over there (there are mics by the registers where they say order numbers)
Anyway I tried to ignore it asked a question about onion and cilantro he told me it was an extra charge so I AGAIN ignored it and WALKED ... I repeat WALKED to the counter to get my food.
Lastly I get home so excited to watch the season premiere of house of cards and eat my burrito in bed on my little laptop tray that I was going to turn into a food tray. I unwrap my burrito and it was FREEZING (I live 8 mins away and it was wrapped in foil)... HOW!?!
overall I'm extremely disappointed I much rather have drove 30 mins to the one in phoenix then experience this crap.