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| - I currently have a membership at another gym in town, but wanted to find something closer to my new home. My fiancee and I stopped in to LVAC and met with Drew. He toured us around the facility, which seemed pretty nice. Very spacious and lots of equipment to choose from. We went in at 2:30 on a Thursday and there were plenty of machines (cardio and strength training) available. You're probably wondering why I only gave this location one star, right?
THE SALES PITCH!!! I told Drew that I was hesitant about signing a 26 month (yes, you read that right... 26 month) contract. He proceed to call me lazy, saying that I didn't want to commit to working out for 26 months. I told him that motivation wasn't the problem-- that I already had a gym membership (without a contract) was simply looking for something closer to my house so I could make my trips to the gym more convenient. He did not want to tell me how much I would have to pay to cancel my membership if I was unhappy. He then said, "I see you're holding a cell phone. Bet you had to sign a contract for that, huh?" I told him that I didn't-- that I was on a family plan that was not in my name so I could cancel at any time. Then he proceeded to ask how much I paid each month for my cell phone bill. Are you serious?! Worst. Salesman. Ever.
After I told him that I was uncomfortable answering that question, he excused himself to get his manager. The manager (I can't remember his name) was very polite and explained other options that did not include a 26 month contract. However, at that point, I had already mentally checked out. My fiancee may still end up joining LVAC, but I will keep my membership at my current gym and drive an extra 10 minutes. The extra time in the car is definitely worth the difference in service and attitude.
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