If I could give a 0 stars, I would. We went to this Applebees yesterday (Saturday night) around 11:30 pm before they were about to close. We ordered a couple of appetizers (half price) and a diet pepsi.
The diet pepsi that they served was awful. It had no carbonation. When I told the server, she said they cant do anything about it, but however went back and got me a regular carbonated drink. At that point I knew that this was going to be an awful experience.
Our food came and it was OK. Sliders were super dry (meat was charred) but fries were OK. My boneless buffalo wings were good. After we finished we got the check and then all customer experiences went south.
First they brought our bill which were not discounted. When I pointed that out, our server said that it was a mistake and would correct it. When the corrected bill came, they still had overcharged me for the sliders. The normal sliders were $8.79 and they charged me $4.99 for half price. I don't know where they do their math, but perhaps they should take a basic arithmetic course to learn to divide.
She corrected it and we left the place with a horrible experience. Strangely, the manager never came to apologize or say anything about the whole incident. That really is unacceptable when you are making double errors in your service.
Needless to say, we are never going to go back there. I think this store has gotten enough negative reviews over the past and it should not be even open.
Really , really bad experience.