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  • Seriously, I hate this store, but like a bad relationship I just keep coming back. I came to return a few items that just didn't work for me and while the clerk wasn't rude I did get a "You're killing me." That I could handle that, no problem. When I was done shopping I was offered two issues of Glamour and two issues of Self magazine. A try before you buy, cancel anytime and you won't be charged kind of spiel. Well ain't nothing for free. I received a bill before the mags. Then two issues show up out of order a few days apart. Then I see a charge on my card for Glamour but it's more than what I was told it would be plus I never told Ulta they could give my credit card info to Conde Nast Publications. Besides the fact I had a paper bill in my possession, thinking if I ordered I would send in a check in their pre-paid envelope. So anyway, I call up the bank and tell them it's a fraudulent charge so they do what they do and turn the card off...paperwork ect. So I call up Conde Nast and ask them to cancel everything. They tell me that they had charged my card and that it went through but they would refund it since I'm cancelling it. I try to tell them they had no right plus it's more than the amount they advertised to begin with. They hung up on me. Now my debit card is useless and the people who work at the bank have to go through all this extra work for naught. So those two "free" magazines certainly don't seem free. Just say no, this headache isn't worth it. Also bring cash, who knows who else Ulta is giving your credit card info to.
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