We go to this Applebee's every couple of months and find it just fine! Last week we went and had outstanding service. Our server was Libby and the hostess was Le'Andra. Le'Andra greeted us warmly and made us feel welcome. Libby did everything perfectly. It feels crazy to say it but with as often as we go out to eat, there's usually some sort of mess-up. So, it was great also to see her do the same at each table with all of her other customers that we could see.
The food: I don't hold it against Applebee's for taking away the Spinach and Shrimp with warm Bacon Vinaigrette Salad... I know, they took it away a couple years ago, but but but it was sooooooo goooood. So I always look on the menu to see if they brought it back yet. (not yet)
I like the Chicken Wonton Tacos and we shared the Spinach & Artichoke Dip( with tortilla chips). All were good! Usually we get the Brew Pub Pretzels and Beer Cheese Dip, LOVE LOVE IT, but we didn't order them this time. My tablemates had the 2 for $20 Caprese Mozzarella Burgers and they loved them.
I don't know why this place isn't more popular, but it's always a solid 4 stars... cleanliness, food and service. Service was definitely a 5 star rating.