Earl and Bill (I think was his name) were able to replace broken parts to get the air conditioner running again. They ran into an additional broken part they weren't expecting (squirrel cage) so they left for about 45 minutes and returned with the new part. All was working again. Earl is a nice guy, even helped me with my radiator leak in my SUV! Bill had a bit of a negative attitude about the difficulty of the job, but he seemed to know what he was doing. All in all, they got the job done!