Our Toro Briggs-Stratton lawn mower had been used and abused for 5 years when I called Besco. They were clear about the cost of a tune up and sharpening the blade. They came the same day and picked it up and had it back to us in a week. The mower looked and ran better than when we got it. It looked brand new AND they were able to fix the gas tank instead of having to replace it. I will definitely use them again for all my small engine repairs.