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  • Bad, BAD experience! I went in there today for a quick & BASIC car wash/detailing. Not the $100 package, the $23 package. I have a 4-door, basic Sonata. Like the other reviewers - it was barely busy when I pulled in. To be specific, I was the only car in line, and 3 dudes were waiting inside. Perfect. Do you know I was STUCK there, waiting, for 55 minutes? Almost an HOUR??? Was FREAKING out. When you get there you pull-up on the right side; then the car gets pulled behind the building in back. Then it re-appears over on the left side: The Parallel Universe where Time Stands Still, additional cars appear out of nowhere, and YOUR car is STUCK - for an hour! Seriously, thought I was loosing my mind and watching a 3-minute video loop on "repeat" - I SO couldn't imagine what these people were doing with their spray bottles and towels, over & over to these cars - for an HOUR. Of course, then I realized that most car places have 2-3 dudes per car, per lane. THIS place had 5 people - across 3 lanes - all sharing cars. You do the math. All I could do was stare at MY car - 1-car BEHIND the Parallel Universe of other cars - Stuck and Untouched. It seemed they had some "system" they working to, but OBV it DOESN'T WORK if a) You're WAY understaffed and b) the person who paid for the $23 package has to SIT and wait while 5, $10 packages go BEFORE her!! I mean, what the FREAK? And the outcome? Meh. Bottom LIne: Dirty Car or Francis & Sons? 1000% the Dirty Car.
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