This is the worse restaurant with the worse wait staff, worse food and worse service of any place that I have been to in the 2 months that I moved to Arizona. If you go, be aware of the evening sun, there are no blinds on any of the windows and the restaurant faces the west. The hostess is not bashful about seating you facing directly in the blinding setting sun.
When I went to their web site to voice my dissatisfaction, I was under the impression that a company rep would contact me within 24 hours. That was a week ago; so I guess that a lack of service runs from the top down.