Me and my wife went here on Super Bowl Sunday. The place was empty! We waited at the host stand a good ten minutes before the customer behind us got frustrated and went to get somebody who was more busy reprimanding people than helping us get seats as she looked our way. The woman came over and sat us at a table. We waited another ten minutes and never got acknowledged by anyone. We were hoping to at least place a drink order but no one ever came.
We finally decided the wait was too long since we were starving and headed to the mall food court and had the best gyros from kyklos greek cafe. This is the second time this has happened to us at this location. I wrote the company about our situation and have yet to hear a response. Not that I care since I wont go back there. The burgers are great here but I dont see fit in this economy to drop $10.00 for a burger plus drink and receive bad service when IN-N-OUT is right across the parking lot!
DONT GO HERE IF YOU WANT GOOD SERVICE! SERIOUSLY!