It's never too crowded/busy here. It's the perfect place to study at, enough background noise but never too loud.
The music that plays here is almost always Spanish music - this could be con depending on how you're feeling.
The service here is OK. The baristas could be more friendly, but overall OK.
My drinks are usually very good, just the way I like it, but today I decided to go with a plain old iced coffee with a shot of vanilla, sweetened with milk.. When I got it, it looked watered down and barely had milk in it. Took a sip and it was like water with a hint of coffee. No vanilla taste. I ended up scooping ice out, adding milk and sugar to my liking. It's too bad.