Delicious food, but customer service is a disaster. Have been passed over in line before for "regulars" who just walked in. Staff always seems confused and frazzled - there is either one overworked person behind the counter or five people getting in each other's way. It seems to have very high turnover if the frequent presence of a hiring sign in the window is any indication. Again, the food is delicious and the number of specialty groceries they have available in such a small space is impressive. But the entire experience of ordering is so convoluted and unpleasant that I've had to walk out without being served more than once.