I've been back a few times since my first review. The "newness" has worn off a little so it's not as crazy busy as it was a little over a year ago. While I haven't phoned in an order again to see how that process is, we have instead eaten at the restaurant. The service is good and personally I think the burgers are great. I commented on the size of the burger in my initial review but for whatever reason it hasn't bothered me since. Usually get a double cheeseburger with bacon and egg on it. Very good! Maybe it's the amount of fries that has offset any concern I had with the size of the burger. You get a lot of fries and they're great too! Downside: still a bit expensive for a burger and fries. Obviously that hasn't stopped us.