I haven't gotten my hair cut from a professional in a long time...I'm talking years and for the reason of them ALWAYS cutting way too much of my hair off. I went here the other day and was so scared I'd walk out with a bob. Like always. At this great clips that was not the case! Amanda showed me how much she would be cutting off before cutting it off! She cut 3", layered it, and framed my face no problem! I finally found a place I could go to instead of me having to do it myself. So glad I took the chance here! I highly recommend this place if you were like me, never happy with my haircuts. :)