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  • If you are looking for an honest and ethical doctor to help you make the right decisions when it comes to your mental health, don't go here. My wife went to Dr. Zenner to update her medications as we had moved from Colorado to the Valley. When she walked in, the waiting room was full of people. She signed in and waited for more than 45 minutes past her appointment time before she went looking for someone to find out when she would be seen. There was no staff at the desk and she had to go looking through the office to find someone to help her. After getting to an employee, she told them that she had to get back to work and needed to know when she would be seen. The employee responded "Patients are normally seen an hour after their appointment time". Understandably, this upset my wife and she asked to reschedule. When the office called her back she was told that the doctor did not want her as a patient and that her office co-pay would be refunded. She was told they did not want patients that would walk out on appointments. It wouldn't be so bad, but it was clear from her experience that they were trying to push through as many people as they could in as short a time as possible. They had no care in how they approached their patients or their mental health needs. The office was run down and the overall vibe was like being at the DMV. Not good for someone who is supposed to be helping patients. If you are looking for a good psychiatrist, we suggest you take Dr. Zenner's approach to his patients and fire him before you see him.
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