We lived at Gleneagles for a year. At first it was nice but then things changed. For the amount of money we paid for rent I expected better. When we experienced outrageous utility bills in the summer and questioned things we were given the run around for a long time. I will say after a letter from our lawyer we were compensated but they didn't fix the problem until after we moved out.
When we moved out we knew we would have to pay some for the carpet. When we got the bill we were floored. They were saying the carpet was new when we moved in. The date it was supposedly installed was right around when we saw the apartment the first time. We simply asked (via our lawyer) to see the receipt for when the carpet was installed. They never responded but instead turned us over to collections. Their collections agency has harassed us. I have repeatedly told them I will settle things when we have proof of what we owe.
Gleneagles takes advantage of people. Maybe they think that because you live in Scottsdale you have so much money a little extra is no big deal. Well it is a big deal when you are on a tight budget. I wouldn't recommend this place to anyone who cares about the money they spend. You will be ripped off.
I would also like to add that when we moved out they renovated the apartment and raised the rent about $400(which they planned well before we moved) including new appliances and counter tops (which they had someone come measure for before we moved). I strongly feel they just wanted us to help pay for the renovations. Unfortunately for them we weren't born last night.