Normally I run with bad reviews but decided to get my puppy here anyway. He looked pretty heathy except he had a cold for a while and they wouldn't let me take him til he got better. So that was actually a good thing. He's about 2 years old now and he was 4 months when I got him. He's the best dog I've ever had and very healthy. He had reoccurring ear infections when I got him for the first year but they finally stopped. The pet store is decent most dogs look ok. You can tell when a puppy is unhealthy by how it acts. They are expensive but I would do it again. It's a good store so I'm not sure why so many bad reviews. Not perfect obviously but what puppy store is with "puppy mills"... But overall a good experience.