Good food, excellent customer service. This is rare in the fast food business. Came in on a Saturday afternoon, drive thru had quite a long line but surprisingly didn't take too long. They have a good ordering system and advises you who's car you're behind and all that, super organized.
We ordered two meals. One original chicken sandwich meal and one chicken deluxe sandwich meal. We ordered some sauces too. After the drive thru, we passed by a girl at the sauce tent so we decided to get some more because I don't think we saw the sauces we ordered in our bag.
We got home and realized we were missing one of the waffle fries! Because we don't live close, we didn't want to go back just for fries. We decided to call the store and the sweet lady told us to email them the receipt and just description of what happened.
I got a response within a minute of apology from owner Dave, which I did not expect at all. I was very friendly in my email and simply wanted to inform them what happened, I didn't expect to get anything back in return. He asked for my address and was all in all super accommodating. I was very impressed!
If this business didn't care, they probably would've lost my business. But their high integrity makes me want to come back again and again! Well done Chick-Fil-A! Now open one in southwest!