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| - I came to Las Vegas for a weekend trip with some friends from San Diego. After a friend recommended this place, we went. I ordered a Tamago burger with a medium soda and the guy charged me $23.23. When I asked for my receipt, the bottom chunk was ripped off and I told him it was fine. I didn't realize how expensive this place was so I had high expectations.
When I got my burger, the guy forgot to give me my soda so I was pretty annoyed at that. What annoyed me even more was finding out that the guy overcharged me for my meal. Apparently, a burger and a drink shouldn't even cost that much.
I came to this place on Saturday night. After driving back to San Diego the next day, my boyfriend called the restaurant. Long story short, they got down our number so that they can call us when the manager was ready to speak to us. After waiting for a bit, they didn't even help us. The lady just told us she wasn't sure who was working the day before because she wasn't there like okay, and?
She didn't ask for my information to look for the copy of the transaction, even when I had the receipt in hand. Instead, she told us she couldn't help us, offered to call back tomorrow, and then she hung up.
Worst customer service ever.
(Btw, they didn't call back the next day.)
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