So today was my first time ever getting waxed. Now you can probably guess I'm not talking eyebrows. As everyone mentioned, it's spotless which is important. They didn't try to hard up sell me, but they did talk me into some serum that I question I need, but I did like the way it felt on my tender skin. My girl was Alex and she was fantastic. Very informative and made me feel very comfortable. Also she looked like a younger Rachel Weisz with tattoos