*I've been to many ramen places in Toronto, my favourite one is hokkaido ramen santouka at church and Dundas, so maybe that's why this placed scored low. (High standards)*
Service: The server was constantly topping up our tea and when I asked for spicy level 3 for the spicy ramen she said she doesn't recommend that I do, I asked why and she said because it's too spicy and I said I really enjoy spicy but she still insisted I don't which I thought was strange.
Food: I got the spicy level 2 ramen, the broth was lacking the spice I wanted, it had no depth or richness to it. Noodles were typical ramen noodles, in this dish they put all these tiny dried up shrimp which completely killed the whole dish for me. I didn't enjoy the texture of them nor them floating around in my soup making the soup fishy. The egg wasn't even a soy egg it was just a plain egg boiled medium.
Also had the gyoza (dumplings) lacked flavour and I can tell it was not Japanese style. Maybe this was because it's not run by Japanese people, the experience and food wasn't authentic or tasty for that matter.
Wouldn't go again, would rather hit up a grocery store for instant noodles and do it up myself.