This is the absolute definition of expectation vs reality. When I walked right into the restaurant I was completely shook, it looked nothing like I imaged. Not going to lie, I was super disappointed. The pictures on their website were so pretty and looked like it was a higher-end kind of restaurant. But..... umm.... yea.... it was nothing like that. I also made a reservation and we got the worst seats possible and there were so many empty seats available. Besides the environment, the food and service was decent. My pasta was a little cold but it wasn't a big issue. I am still a little upset but it was a "good" experience.