I have been going to this location for as long as it has been open. I've watched the service steadily go down hill. It seems there are always things broken or under repair. Whether it be the internet down or copier or the mail for some reason is late its always something and it always sets me back and forces me to go someplace else. Needed a fax yesterday in a hurry as usual and as usual their phone line was down and I needed to fax a document how about that. My solution was to down load a free fax app to my phone. Quick free (they charge 2 to 3 dollars a page at the UPs store) and instant conformation of the fax sending. I
strongly encourage everyone to download free fax, scan and office friendly apps and save your time and money at these obsolete UPS stores who just dont keep up with the times or busy demand for these services. Office Max is just down the road where I found superior copying services and great staff. I hate to go someplace else and not support my local small business owner but it seems this particular location the owner just doesn't keep up invest money into keeping services current, equipment working or pay their phone bills apparently.