Dear Bri, there is a reason that you didn't recieve a tip and there is a reason that we didn't pay our bill. That reason was you. First off you need to listen and make sure you understand what is being order. Also helps if you have a basic understanding of the menu. Now here is the next important thing before you bring drinks to my table please make sure we have recieved our silverware. I had to ask another server after i asked you to get us some napkins and silverware. Which you brought to the table next to us. Also if a customer orders a steak well done make sure they cook the steak on the grill till its well done. Not just medium amd then microwave it the rest of the way and hope it gets there. You are quality control for the kitchen. Because you work off tips you need to make sure you tables food is the best even if you have to refuse to take something out till its right. So I hope last night was a good learning experience. The ribs amd grilled chicken were dried out as well. Normally I have a great time here. Next time we will go eat at chipotle then come play games. At least there I will expect the terrible service and sub par food. The games were fun.