This was my first time going into a Ben Bridge Jeweler. I had an AMAZING experience. I had help from Carol and Teresa. They were the most helpful, friendly, caring, personal two women! I walked in glancing through the pandora section for my moms birthday present. They helped me so much I ended up with such a beautiful bracelet. I was shown so many options, sizes, charms etc. They made my experience so wonderful! I will be back in to shop with Carol and Teresa! I am so happy about my purchase!