Lost our business -
We have enjoyed several meals at slate since they opened. Last nite we decided to go. I had googled them and the first site that came up said they closed at 10. We got there around 8:40. Sign said OPEN upon arrival. We walked in the door and a worker came running towards us saying kitchen was closed. I didn't understand if there was a power outage or something so I asked why. I was told 'we play our hours by ear. If no one comes, we close'. She went on to say that no one had come in for the past hour so they were closing early. Said they close at 9 during the weekdays. (I did more research on the hours and found that true, but needs fixed on other sites)
If a restaurant is 'playing their hours by ear' , that is the first sign of going downhill. You suck it up and stick with the hours posted. How can customers count on you to be open and guess if you're open or not? Instead of staying open and getting our $150 we spent elsewhere, you closed because no one was there. Maybe no one comes anymore because they don't know if you'll be open. It's a slippery slope you've started ........