Broad way is the only place I take my car on the East End. Customer service is through the roof, and I never have any doubt that they do things right and efficiently. They will let me know if something might need fixed in the near future, but have never put pressure on me to pay for more than is immediately necessary. They are good at explaining what is wrong, and don't use the scare tactic that other garages use (using big words and jargon to confuse you into buying more service). I trust these guys!