Went here with 3 friends on March 14 around 6:15 p.m. We all ordered basic burgers and fries combos, nothing special, but it took over half an hour to get our food. While we waited, we saw piles of cooked patties off to the side of the grill that could have been prepared. There were a lot of customers in the store, but the employees seemed ill-prepared to deal with the rush (with the exception of one - a tall blonde girl who worked efficiently and seemed to be trying to manage the others).
By the time we got our food, the burgers were ice cold with the texture of an overcooked steak. The buns felt stale. None of us finished our burgers.
The one saving grace was the spicy fries - if you do come here, highly recommend those over the regular fries or onion rings.
I definitely won't eat here again, sorry.