Went here to discuss a billing mistake, at 9;20 am, and they were not open. There were people waiting everywhere outside. So i call, and it rings forever, finally an answering service answers and he says they open at 9:00 i tell him the door is locked, and he says he is just the answering service okay. So why wouldn't they make a note to the answering service person they will be closed for the day?? Finally some one answers the phone, and he says they were short staffed by one person so they were closed for the day. Wow i feel bad for all the many people who had appointments, since this place seems to triple book everyone. And they didnt even have the courtesy to put a note on their door. Plus every one that works here have very strong accents, you cant even understand them!