I have always had a stellar experience with Biltmore. Dr. Taffett is an exceptional doctor, and I credit him for vastly improving my health by removing my tonsils. It was a great experience for surgery, and I am finally not sick all the time. He also treats my son for ear infections and did an exceptional job with his tube surgery. We will continue to rely on him for his high standard of care. As for wait times, they have been typical for any doctors office. A++ do recommend!