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  • If this review were based solely on my interactions with Aaron, I would give it 5 stars. He was professional, courteous, and went out of his way to help. However, I opted to have my tile delivered and that's where things went down the toilet. Joann, who schedules the deliveries, was rude. I am 8 months pregnant, and even after paying the delivery fee of $125, she asked if I had someone that could come and pick it up. I said no and she said "really?!? You don't have ANYONE??" as if it is her business. Don't offer delivery if you aren't willing to deliver. The delivery person was the rudest by far. I couldn't tell you his name because he didn't introduce himself or even say hello. He walked up to my door and said "where do you want it?" When I asked him to bring it directly inside the front door he said "I don't usually bring it inside". So I asked if he could leave it right outside the door. He hummed and hawed the entire time, and used several expletives under his breath, loud enough for me to hear. I signed his form and he left. No goodbye, have a nice day, nothing. If I were to use this company again (not sure I would) I wouldn't do so without figuring out my own plan for delivery first.
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