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| - Usually I have really amazing experiences here, but this time it was a totally different story. I love this place, their ever changing seasonal menu is something spectacular. The whole kitchen staff should be proud of what they create, and this has nothing to do with the kitchen staff.
Decor: Very modern, warm, and overall welcoming. They have seating in both the patio, bar, and dining room tables/booths. Love the entire feel of this place, relaxes you as soon as you walk in.
Food: This is one of the main reasons I will come back. I love the food here. The flavors are always spot on, and the seasonal menu makes me always want to return. I usually have the Halibut cheeks whenever possible. Something you'll have to try!
Customer Service: This is where things fell apart for me. I came in tonight, 6/20, for my birthday dinner with my 6 year old daughter. When the waiter arrived, the normal routine kicks in. This time around, it completely felt like I was not wanted, or he didn't care for the table. As someone who is a chef, I know how customer service should be. My daughter was supposed to get ice cream, didn't happen. No happy birthday at all from the waiter. I asked for a box for myself, and the check came as my daughter was still eating. I wasn't even asked for dessert. It felt so much like he wanted me out so a new table could be sat and turned for a bigger check. This really threw me off. I NEVER have any bad experiences here.
Overall: I really hope this gets addressed because this is the type of service that can cost a local to never come back. I shouldn't be judged by the amount of people, or who comes through the door. Everyone is a customer, regardless of the check/tip ratio. I know the game, and it's sad it felt like this was the more important factor. I really hope my next dinner isn't as bad, or else I will never come back.
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