This place is wonderful!! first of all, i showed up 45 minutes late to my appointment on my first visit there, and was so nervous that they would be angry or end up doing a poor job on the grooming. Instead, they were understanding and still so sweet. The groomer Melissa greeted us and gave us amazing advice. We requested a teeth cleaning and she said we should not waste our money because the dog needed to see a vet for an assessment instead of the teeth brushing they offered. (She is an older dog and needs special care) They also suggested which haircut we should give our pomeranian. They called us about 2 hours after we dropped her off and said she was ready. When we got there they brought my dog out and she looked and smelled so good!!! I have never seen her so adorable. She had 2 cute bows in her hair and the perfect "lion" cut. The best part was how happy my dog was. They said she was wonderful during the grooming, and I could tell how much she enjoyed being there. Seriously I am so impressed with this place. It means a lot to have someone do their job correctly and pleasantly these days. Also, the place was impeccably clean and smelled good, you would have thought it was a human hair salon, not a dog groomers. Also, the prices were very reasonable.