I ate at Frank & Albert's twice while staying at the Arizona Biltmore Hotel. Both times, the food was decent but the service was horrible. I tried a few different salads, a few pizzas, and a few appetizers.
The first time I dined here, we sat outside by the fireplace which was lovely. The weather was perfect and the company was great too. The second time I came here, we sat inside but the problem was that they only had 1 server on duty that night inside. It was so slow!!!!
For being one of two restaurants in a very prestigious hotel, they really should consider hiring more staff.