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  • I called this company to inquire about getting an estimate for a door replacement and was immediately cut off before I could even get a full sentence out about what type of door we had. The gentleman on the phone immediately cut me off and said, "well first of all we don't just come out and give free estimates, we charge a $75 service call fee" At that time, I said okay, thank you very much but there are other companies that offer free estimates but thank you again and I hung up. This man called me back and left a message on my voicemail and said, "I don't normally do this but you are a rude Bitch!" I don't know if this was the owner or an employee but I was completely shocked either way that anyone would actually call me back and say that. Completely unprofessional. I called the following day to speak with someone regarding the call and was again spoken to in such an unprofessional manner. When I explained what happened, the man on the phone said he did not believe that at all and thinks I was mistaken. I only called one place that day so there was no mistake. I let him know that I still had the voicemail to prove it was someone from their company and he continued to call me a liar. Very sad that this company operates with such disrespect. I will never call them again and definitely do not recommend this company.
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