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  • I have had similar problems with many of the other folks who wrote reviews, including Barry who is noted in the reviews. I too had this company come out because my home warranty company recommended them. I thought this was ARS who I have had out before and were awesome. This is not them. Do not get them confused with them like I did. The technician came out and looked at some leaves in my unit and immediately said "maintenance" issue and that I had a leak. They then requested $900 to "clean" my unit AND couldn't tell me where my leak was or how he knew I had a leak! Called a friend, Bill who is in the A/C business but doesn't work with warranty company at Indoor Comfort Services Inc and he "cleaned my unit for $59 dollars" and replaced a fire hazard in my disconnector box that AR Complete did not even mention or tell me about. He then diagnosed the problem as the seal on the unit is breaking down and getting into the system causing a clog and additional air pressure to burn out the compressor, etc. It had nothing to do with a leak. I had to spend $185.00 to get my home warranty company to listen and discount what the technician said. I now have Dr. Cool out who takes my warranty and they are doing a fantastic job diagnosing and will help me resolve my issue. I'm pretty disgusted. The technicians name was Gary and he came out looking filthy and no tucked in shirt. My gut said uh oh when he showed up and I should have listened to my gut and sent him away. I do also want to add their office staff was horrible because they knew he never even called in my work order and told me I had to chase my warranty company to get THEIR technician to call in the work order. I lost an entire day because of that! Afterwards, a Mike from AR Complete did call to figure out what happened and he couldn't even find the paperwork ANYWHERE. He was the nicest person I had spoken to and sincerely apologetic but it was simply too late. I would never recommend this business ever. BE WARNED!
http://www.openvoc.eu/poi#coolReviews
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