Ordered a poutine with pulled pork and it was automatically the worst I have ever had that I really struggled to finish it. When I'm paying a good 15 dollars for a poutine I except it to be better than McDonalds yet even Mcdonalds has better poutine than this, the poutine had stale fries that tasted like they were sitting for a while (very dense and dry) gravy was standard and the pulled pork did not taste fresh at all nor did it have any bbq flavour also am i allowed to mention how ridiculously salty this poutine was? I don't know who thought it would be appropriate to dump so much salt on the fries but it didn't make them any less staler than they were. Our waitress was almost non existent so had to flag another one down to deliver some sauces to make this poutine somewhat palatable. When we finally flagged our waitress down to get the bill she had trouble understanding that we wanted separate bills and instead split the poutine-- simple miss-communication so we asked to have it fixed and she was very rude about it and looked almost displeased.
I decided not to tip because of the horrible food but figured I might tip a little because the service was mediocre at best right after I finished paying for my meal with my debit card the waitress had the nerve to assume I wasn't going to tip and asked If there was something wrong with her service (this was right before my friend who was also with me had a chance to pay for her meal). I don't know about you, but some people like to pay by debit and tip with cash/ change-- I know I've done that a lot of times and the fact she even asked before all of us has a chance to finish paying just left me flabbergasted. Was really off putting and in the end I decided not to tip at all. I'm sorry but if the food is disgusting AND the service was bad enough that you find it difficult to fix a simple mistake on a receipt, why and how can you expect me to tip at all? Just because servers barely make minimum? I work retail which is just as strenuous if not more than being a server and we may make minimum but we still have to do our jobs and earn that pay and not just expect it for granted or get paid for showing up and doing the bare minimum of what is expected of us :/
Never going again, and really regret not going to St.Louis or Three Brewers which are leaps above this horrible place. Also I don't understand the concept of IDing everyone at the door as if this is some high class place when it's just a chain sports bar in a mall of all places :/.