Horrible customer service. I paid for shipping from Reno to Phoenix to pick up at the Phoenix terminal. I confirmed pick up the night before, and when I arrived after driving 90 minutes, they informed me they accidentally reloaded my shipment to Texas. I understand mistakes happen, but they didn't offer a refund, and said they couldn't give one because technically the party i bought the cabinets from paid it (like they can't cut a check to me?). Customer service is no good with this place. If they had a clue, they would have offered a refund and put it on a truck and dropped it off at my house. Horrible company.