I flew in a week ago. It was ten at night. The police were not around any the pick up was more of a parking lot than anything. When they finally arrived they got traffic moving. But it took them over 15 mins to show up.
The luggage was delayed because the carousel broke down. I would like to say that Cleveland needs to update the 1980's luggage area to a more current 2018 setup. I have been in many airports and Cleveland airport is by far the oldest and most boring.
Lastly I would like to say the airport has concourse D that is not in use anymore. What is going on there. Well good luck. This airport won't go out of business. Because it's the only one we have.
So my thoughts: CLE should not settle for mediocrity. And this airport is just that.