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  • My family and I came here for the holidays because my brothers and I are never together at the same time due to living in different cities. Anyways, the service was fantastic. But only from Brett. He was very nice to us and kept all the glasses full and made sure we had everything we needed/wanted. Very friendly guy. We had some issues with the food causing my dad to have to send his steak back a few times because it did not taste bad. He's not much of a complainer either. the kitchen couldn't get it right. When the manager (Kayla, I think) came back with the steak my dad said that it will be fine and then she said she'd be back to check on us. at this point the rest of the family is halfway through their food. Brett asked my father if the steak was up to his liking and he told him it didn't taste good. Brett took it back and got a new one and took it off the bill and hen he finally brought it back everyone was done eating and he final got a steak that was good enough. Again, he is not a picky person. Kayla kept trying to put the blame on Brett from what we could see and it didn't make sense because he doesn't cook the food. when the General Manager, Michael came to talk to us he was completely oblivious to what the situation was and on top of that he seemed like an air head. Overall, my food was good and everyone else's food was good. The issue we had was with Kayla, the steak, and the GM being clueless. I don't live in town so the likely hood of me coming back is slim. I'm not sure what my parents plans are, but they didn't seem to excited to come back.
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