If I could score less than a star I would. It was not so much the location as the company that has so horrible. The lady at the counter was friendly though it took us 55 minutes to rent a car as we didn't have a reservation and apparently that blows their minds away.
We had been renting as our car was in the shop. The car ended up taking longer than planned, so we called about pricing an extension on a Friday around 1 pm. They put an unauthorized hold on another 250 dollars. They had no recourse for us and told us that billing would be able to clear it up Monday. Or if we returned the car it would be posted back. Repeatedly we were blown off and unnecessarily transferred and put on 20 minute plus holds. This does not convey the lack of concern that the representatives had for us but I do understand why they have an F with the better business bureau now.