This is my second review of this store and I have to say it was just as bad the second time as it was the first. I was greeted and told to wait for a James John or some name of that type I waited for over 30 minutes for a gentleman to walk up wearing a winters Knit hat and sporting a goatee and I could not get his name I think it was John James again one of those names that I was supposed to be waiting for he was very rude very hoity-toity. He asked if I was waiting for him I said yes he then ask if I had an appointment, I said no. He the asked everybody around me if they had an appointment with him they all said no. He then returned his eyes to me and with a tip tip tap tap on a iPad he declared he could see me at 12:45 or so. Two hours away. I said I could not wait and I was told in a very Alice in wonderland fashion no appointment for a genius no appointment then you do not get to see a genius. Really. Nobody there waiting with an appointment. He did not even ask what my issue was who knows maybe he could have answered my question faster then it took him to try to belittle me. This is my second time at this Apple store and it was my last. Apple would be wise to realize that consumers who buy their products. Like MacBook Pro three iPhones two iPads two iPods Apple TV have other options. Android is looking better and better.
Bottom line a consumer left your store with regret that they have your product. Not a very good marketing stance to take.