The menu boldly states "All pours 20 oz", but when all four different beers showed up at our table in 16 oz glasses. I really don't mind drinking a 16 oz beer, but if I'm paying for a 20oz beer, I want a 20 oz beer. No big deal...until I mentioned this to our server, Jamie-Lynn, and she told me to "suck it up". Yikes. Back to server school for you, Jamie-Lynn. As this point I asked to see a manager, and she refused. Not ready to ruin the meals of my friends and I, I let it drop, so dear manager...now you know.