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  • Being of Italian dissent, I was very excited when I got a $100 gift certificate to Giovanni's for Christmas. I made my reservations on OpenTable and a lady from Giovanni's called to confirm my reservation. So far so good. Then, a few hours before my reserved time, I called to see if I can make an edit to my reservation. The man on the phone indicated that there was NO reservation under my name (even though I had confirmed it with a lady a few hours prior). He reluctantly agreed to "fit me in" at my original reserved time. The place was very difficult to find since the signage isn't very recognizable from the street. Thank goodness for GPS! I got there on time and was escorted to a small table by the bar. I was very upset by the accommodations, but decided to try to enjoy the evening and not make a fuss. I do have to mention that the seats at this table only came up to about mid back range...so I was very sore and uncomfortable about midway through the meal. About the meal... We were offered these tiny breadsticks in a vase that kinda resembled stems with no flowers. Thinking that these must taste great being that they were so neat to look at. Disappointed again. They tasted like a straw made out of saltine crackers. One waiter came by with a fancy bread selection that included pretzel bread (how Italian!) and a few other that I didn't recognize. I went with the warm ciabatta...which was as expected. Being Italian...I was looking forward to some good Chicken Parmesan. To my surprise, there wasn't a chicken dish on the ENTIRE menu. Really? I was told to try the Cotolette di Vitello Parmigiano ($44)...so I did. I absolutely HATE angel hair pasta as it reminds me of Ramen Noodles...so I asked for Penne pasta instead. In order to get Penne Pasta instead, I had to buy a half order of another entree (+$13). I bought it...I wanted to enjoy my meal. My wife asked for water with lemon...the scattered and flustered waitress brought the water without lemon and 10 mins later...still no lemon...after asking a few times. Being next to the bar, my wife had to go fetch her own lemon wedge. My wife ordered the Sea Whistle Salmon ($36) and an Organic Mixed Greens salad (+$9). I asked for a side salad with Italian dressing. The waitress informed me that they DO NOT HAVE ITALIAN DRESSING! In an Italian restaurant? Really?? I opted for no salad instead of forking over another $10 for a Ceasar salad. My penne pasta arrived with my wife's salad and the sauce tasted just like Grandma used to make. The pasta portion was very tiny...but it was good. My veal arrived looking like a pancake with a long bone sticking out of it. In the middle of it was a hot pocket of Parmesan filled with Angel Hair Pasta. I asked for NO Angel Hair Pasta! I scraped it off...again...I didn't want to complain. I sliced into this large fried piece of meat and tasted the driest...crunchiest...most tasteless morsel I've ever had. I asked the waitress if she would be kind enough to bring some of that yummy marinara sauce for me to pour over this dry piece of veal. 10 mins pass...I'm half-way done with choking down the veal...still no sauce. I again catch her as she was running by to serve what must have been a big wig. She made some excuse and ran to go get the sauce for me. She then spilled a little on herself and made some snide comment about how it's a great thing the wait staff wears black since she's so clumsy. My wife's Salmon was ok at best. It had this brown stuff sprinkled all around it that kinda resembled dirt. She wasn't impressed...and she really likes Salmon. For the two of us to eat, it cost ($140) total. I've never been so disappointed in my life. I had to pay $40 in addition to my gift certificate for a meal I wouldn't pay $10 for at an Italian carnival. The scenery was nice to look at...definitely a place to people watch. I wasn't surprised to see hardly any other Italians dining or working there. It didn't seem very welcoming or authentic to me. You actually have to leave the restaurant and go into the hallway just to use the restroom! I was surprised to learn was that there are SO many good reviews on here! It's like I didn't even go to the same restaurant! For a 5-star restaurant, I really expected a WHOLE lot more and got a WHOLE lot less. If you want home cooked authentic italian food, where chicken is actually on the menu...travel to Pepper's in Lakewood. It's a tiny little place but the owner will seat you and she'll stop over to check up on you. Each table has romantic candles lit...Frank Sinatra is playing on the overhead speakers and you don't have to leave the place to wash your hands. The $100 you'll save on the meal can be used to check out a play at Beck Theater. I wouldn't go back to Giovanni's again if it were free.
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